HR Managers · Employee Relations Specialists · Legal Teams

Case Dispute Resolution Engine

Automatically gather and analyze evidence for workplace conflicts and disputes, reducing resolution time by 60% and improving case documentation accuracy by 85%.

Overview

The Case Dispute Resolution Engine transforms how organizations handle workplace conflicts and disputes by automating evidence collection, analysis, and documentation. By streamlining the entire dispute resolution process, it helps HR teams resolve issues more efficiently, maintain comprehensive documentation, and ensure consistent, fair outcomes while reducing legal risks.

The Pontus Approach

Traditional approach: Forces you to change your business to fit rigid enterprise systems

Pontus approach: We start with your process and build technology that adapts to you

1

Map The Process

Every manual touch point is recorded and processes are analyzed for optimization

2

Engineer the Outcome

We build a precise solution using our platform's components

3

Deliver the Outcome

You pay only when we deliver measurable results that meet your requirements

Pontus Platform

Our end-to-end automation platform delivers case dispute resolution engine solutions through three integrated components:

Athena

User Interfaces & Visualizations

Prometheus

Workflow Orchestration

Atlas

Data Foundation

Explore our platform docs

The outcome: Your process, optimized and automated without armies of consultants or rigid systems.

Key Features

Automated Evidence Collection

Systematically gather and organize relevant evidence from multiple sources including communications, documents, and witness statements.

Intelligent Case Analysis

Analyze case details using AI to identify patterns, assess severity, and recommend appropriate resolution paths.

Structured Resolution Workflows

Guide HR teams through standardized resolution processes with configurable workflows and compliance checkpoints.

Comprehensive Documentation

Automatically generate and maintain detailed case records with audit trails, decision logs, and outcome tracking.

Benefits

Accelerated Resolution

Reduce dispute resolution time by up to 60% through streamlined processes and automated evidence gathering.

Enhanced Documentation

Improve case documentation accuracy by 85% with automated record-keeping and standardized templates.

Reduced Legal Risk

Minimize legal exposure through consistent processes, comprehensive documentation, and compliance monitoring.

Improved Employee Experience

Enhance employee satisfaction with faster, more transparent resolution processes and clear communication.

Use Cases

1

Workplace Conflict Resolution

Efficiently manage interpersonal conflicts with structured mediation processes and automated documentation.

2

Policy Violation Investigation

Conduct thorough investigations of policy violations with systematic evidence collection and analysis.

3

Performance Dispute Management

Handle performance-related disputes with comprehensive documentation and objective evidence gathering.

Request a Demo

Interested in seeing how Case Dispute Resolution Engine can help your organization? Schedule a personalized demo.

Contact Sales

Target Audience

HR Managers
Employee Relations Specialists
Legal Teams

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